1. Overview
HashVue (the "App") is operated by Hongkong Filenova Foundation Co., Limited ("we", "us"). This Privacy Policy explains what information we collect, how we use and store it, and the choices available to you.
By using the App you agree to the collection and use of information as described in this policy.
2. Information We Collect
1. Device information
To deliver push notifications we collect a device identifier (such as an FCM token), the device model, the operating system version and the App version. This information is used solely to make sure messages reach the right device.
2. Usage data
We may collect anonymised usage statistics — page views, feature usage and crash reports — in order to improve the product. This data does not identify you personally.
3. Information you provide
If you contact us through the in-app feedback feature, we collect the contact details and description of the issue you choose to send, so that we can reply.
3. How We Use Information
- To push the blockchain news and major-event alerts you follow
- To improve features, performance and user experience
- To diagnose and fix technical problems
- To respond to your enquiries and feedback
- To comply with applicable law and regulatory requirements
4. Sharing and Disclosure
We do not sell, trade or otherwise transfer your personal information to third parties, except in the following cases:
- With your explicit consent
- To comply with law, a court order or a governmental request
- To protect the rights, property or safety of us or our users
- With service providers (for example Firebase/FCM for push delivery), limited to what those providers need to perform the service
5. Data Storage and Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, use or disclosure. Traffic is encrypted in transit (HTTPS/TLS).
Your data is stored on secured servers, and we review our safeguards on an ongoing basis.
6. Your Rights
You may:
- Request access to the information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Withdraw consent to processing (this does not affect processing already carried out lawfully)
- Stop data collection by uninstalling the App
7. Children's Privacy
The App is not directed at users under 18. We do not knowingly collect personal information from minors. If we become aware that we have, we will delete the affected data promptly.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be announced through an in-app notice or a prominent notice on this page. We encourage you to review this page periodically.
9. Contact Us
Questions about this policy can be sent through the in-app feedback feature, or via the Terms & Support page.
一、概述
哈希视野(HashVue,以下简称"本应用")由 Hongkong Filenova Foundation Co., Limited(以下简称"我们")运营。本隐私政策说明我们如何收集、使用、存储和保护您的个人信息。
使用本应用即表示您同意本隐私政策所述的信息收集与使用方式。
二、我们收集的信息
1. 设备信息
为提供推送通知服务,我们会收集您的设备标识符(如 FCM Token)、设备型号、操作系统版本及应用版本号。这些信息用于确保消息准确送达您的设备。
2. 使用数据
我们可能收集匿名化的使用统计数据,包括页面浏览、功能使用情况、崩溃报告等,用于改进产品体验。此类数据不包含可识别个人身份的信息。
3. 您主动提供的信息
如果您通过应用内反馈功能联系我们,我们可能会收集您提供的联系方式和问题描述,以便回复您的咨询。
三、我们如何使用信息
- 向您推送您关注的区块链资讯与重大事件通知
- 改进应用功能、性能与用户体验
- 诊断和修复技术问题
- 回应您的咨询与反馈
- 遵守适用法律与法规要求
四、信息共享与披露
我们不会出售、交易或以其他方式向第三方转让您的个人信息,以下情况除外:
- 经您明确同意
- 为遵守法律法规、法院命令或政府要求
- 为保护我们或用户的权利、财产或安全
- 与服务提供商合作(如推送通知服务 Firebase/FCM),且仅为其履行服务所必需的范围
五、数据存储与安全
我们采取合理的技术与组织措施保护您的个人信息免受未经授权的访问、使用或披露。数据传输采用加密连接(HTTPS/TLS)。
您的数据存储于安全服务器中,我们会定期审查安全措施。
六、您的权利
您有权:
- 访问我们持有的关于您的信息
- 要求更正不准确的信息
- 要求删除您的信息
- 撤回对您信息处理的同意(不影响撤回前的合法处理)
- 通过卸载应用停止数据收集
七、儿童隐私
本应用不面向 18 岁以下用户。我们不会故意收集未成年人的个人信息。如发现误收集,我们将及时删除相关数据。
八、政策变更
我们可能不时更新本隐私政策。重大变更将通过应用内通知或在本页面显著位置公告。建议您定期查阅本页面。
九、联系我们
如对本隐私政策有任何疑问,请通过应用内反馈功能或访问 服务与支持页面 联系我们。